Privacy policy
PRIVACY POLICY
Last updated: September 15, 2026
Your privacy matters to us.
This Privacy Policy explains how STONIVOR collects, uses and shares personal information when you visit stonivor.com, shop with us, create an account, contact us or otherwise use our services.
Our store is powered by Shopify, which helps us provide our online shopping experience.
PERSONAL INFORMATION WE COLLECT
Depending on how you use our store, we may collect information such as:
• Your name and contact information
• Billing and shipping information
• Order and transaction details
• Account information
• Messages you send to us
• Device, browser and network information
• Information about how you use and navigate our website
Payment information is processed through Shopify and/or our payment providers.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfill orders
• Arrange shipping and returns
• Provide customer support
• Manage your account
• Improve our store and shopping experience
• Prevent fraud and protect our services
• Send marketing communications where permitted
• Show relevant advertising where applicable
• Meet legal and regulatory requirements
WHO WE WORK WITH
We use trusted service providers to help operate STONIVOR.
This can include Shopify, payment processors, fulfillment and shipping providers, analytics services, customer-support tools and marketing partners.
We share information only where reasonably necessary to operate our store, provide requested services, meet legal obligations or for other purposes described in this policy.
SHOPIFY
STONIVOR is powered by Shopify.
Shopify processes certain personal information when you visit or use our store and may process information in countries other than your own.
You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy and Privacy Portal.
COOKIES & ADVERTISING
Our website may use cookies and similar technologies to remember preferences, understand how customers use our store, improve performance and support advertising.
Depending on where you live, you may have choices or legal rights regarding certain cookies, personalized advertising or the sharing of information for advertising purposes.
MARKETING
If you choose to receive marketing from STONIVOR, we may send you updates about new arrivals, products, offers and other news.
You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.
You may still receive important non-promotional messages about your orders or account.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights relating to your personal information, including the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain information
• Manage your marketing preferences
Some rights may be subject to legal exceptions or verification requirements.
To make a privacy request, contact:
team@stonivor.com
SECURITY & RETENTION
We take reasonable steps to protect personal information.
However, no online service or method of transmission can guarantee complete security.
We retain information for as long as reasonably necessary to provide our services, maintain accounts, complete transactions, resolve disputes, meet legal requirements and enforce our agreements.
CHILDREN
STONIVOR is not intended for children, and we do not knowingly collect personal information from children contrary to applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
INTERNATIONAL PROCESSING
Our service providers may process or store information outside the country where you live.
Where required, appropriate legal mechanisms are used for international transfers of personal information.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Those websites have their own privacy practices, and we encourage you to review their privacy policies before providing personal information.
CHANGES TO THIS POLICY
We may update this Privacy Policy as our store, services or legal requirements change.
The latest version will always be available on our website with the updated date shown above.
QUESTIONS OR CONCERNS?
Privacy shouldn't be confusing.
If you have a question about your information, want to exercise an available privacy right, or have a concern about how your information is handled, please contact us.
Email:
team@stonivor.com
Website:
stonivor.com
We’ll do our best to help.